Terms and conditions of use


Access to this website, products are subject to the following Terms and warnings. By accessing these products, you agree to all Terms & Conditions and these can be updated regularly. You should visit this page frequently to keep up with all the changes made to the Terms & Conditions.

Access to this site must be done on a temporary basis and we reserve the right to withdraw or amend the service without notice. We are not liable if for any reason the site is unavailable for some period of time. From time to time, we may restrict access to parts or the entire site.

Privacy Policy

Our privacy policy, which governs the processing of their personal data, can be found in the "Privacy Policy".

By using our site, you agree to the process described in the privacy policy and warrant that all data provided by you is correct.

Eligibility purchase / Your conduct

In order to use the services available on the site must be of legal age (over 18 years).

The site will be available to individuals and all others who are eligible for the eligibility conditions of the Ana Moreira, holding a credit card / debit valid and issued by a bank acceptable to the Ana Moreira, whose use is accepted by the Ana Moreira and authorizing the Ana Moreira processing the debit from your account to pay the total purchase amount.

May not use the Site for any of the following activities:
· For activities related to fraudulent or criminal activities;
· Send or forward material that is:
   - Illegal, offensive, abusive, indecent, defamatory, obscene or menacing;
   - That break copyright, trademark, confidence, privacy or any other right of the mark;
   - Be injurious to third parties;
   - Questionable;
   - Consisting of or contains software viruses, political campaigning, commercial solicitation, mass e-mailing or "spam".
· To cause annoyance, inconvenience or needless anxiety.

Orders, Price and Payment

When starting an order is subject to the Terms & Conditions. All orders are subject to availability and confirmation of the order value.

The shipping times may vary according to the availability of the item and / or subject to delays by the carrier or for reasons of force majeure outside the Ana Moreira.

The Ana Moreira reserves the right to refuse any request made. If your order is accepted / rejected we will inform you via email. When starting an order, assures us that all data provided by you is true and accurate and that you are the owner of the credit card or debit card used at the time of order and that it has sufficient funds to pay for the items. The cost of goods and services purchased in any country with a different currency to € may be subject to currency exchange rates. All prices advertised are subject to such variations.

a) Our Contract

When placing an order, you will receive an e-mail confirming the same: we remind you that this is only an e-mail confirmation but does not constitute automatic acceptance of your order. The contract between us will only be effected when confirmed, by email, that the items have been shipped. Only the articles contained in this e-mail will be included in the contract formed.

b) Pricing and Availability

Although we try to ensure that all details, descriptions and prices which appear on the website are accurate, errors may occur.

If we discover an error in sending one of the articles purchased by you, we will try to inform you as soon as possible and give you the option of reconfirming your order or canceling. If we are unable to contact you we will consider the order as canceled. In any case of cancellation of an order (our or their part) that has already been paid, you will receive a full refund.

All prices do include VAT. The shipping costs will be charged to the post and be visible where they apply and added to the "total cost".

c) Payment

Once you've made your choice and your order has been delivered, you will receive an email with the details and confirmation.

After recepcionarmos your order we carry out checks for payment made by you, so that we ensure that the card used has sufficient funds to complete the purchase. Items will not be shipped until the control of the payment is not completed. Your card will be debited once the order has been accepted.

Payment can be made with Visa, MasterCard, Maestro, ATM (Portuguese cards only) and Paypal, any other means of payment will be clearly advertised on the site.

Insurance and Delivery

The Ana Moreira is responsible for your order while it is in transit to reach his home.

We require signature for each order delivered from which liability the same goes for you. If the person who said it is not proper for the purposes of delivery (eg to be a gift) then accepted as proof of delivery signature from someone else (at the address specified) and compliance by the Ana Moreira in the delivery of the article, therefore, the responsibility is transferred to you.

Please note that we seek to dispatch all orders within 24 to 48 hours. Delivery times should be used as a reference and should start counting from the date of shipment.

The Ana Moreira not be liable for delays caused by the carrier, the clearance at destination or force majeure.

Returns for Exchanges and / or Refunds

Has 14 working days from the date of purchase to return items for exchange or ask a refund.

If the item has a defect or an error occurred in sending after verified, you will be refunded the proportionate value of the item and the value of transportation, in case you used your own carrier. In this case, please do not forget to send the receipt with the amount of expenses of shipment.

The return is borne by the customer and must be made by post to the following address:
Ana Moreira
Rua Direita, 1
Évora de Alcobaça
2460-492 Alcobaça

Our policy

Items must be returned without being used and with all tags intact ANA MOREIRA. All returns for items damaged or worn will not be accepted and returned to the customer and / or refund refused.

Property Rights

All illustrations, photographs, designs, graphics, icons, images and other elements on this page are the exclusive property of www.anamoreira.com. The elements of this site have been designed with the purpose of offering for sale products identified with ANA MOREIRA trademarks and / or O LADO COUQUETTE. A copy of such elements does not imply any transfer of property rights. Reproduction, publication, transfer, modification or distribution by any means of these elements (software included) are expressly prohibited.

Limits to our liability

Nothing in the Conditions of Sale, intended to affect your rights under the law.

If Ana Moreira break the Terms and Conditions we should only be liable for losses arising directly, and that it could have been reasonably foreseen. Losses are foreseeable where, for example, could be contemplated by you and Ana Moreira at the time of purchase, and Ana Moreira has issued the order.

Not be liable for losses which are not caused by our breach or negligence, indirect losses deriving the main loss or damage that can not be provided by you or by us (eg, loss of profit or loss of opportunity).

We will not be responsible for any failure on our obligations under the Terms and Conditions, these faults that are not within reasonable limits under our control.


You agree to indemnify, defend and not blame the Ana Moreira, its directors, officers, employees, consultants, agents, and affiliates from third party claims, liability, losses and / or costs (including but not limited to legal fees) arising from any use of this site or its breaches of the Terms and Conditions.

No waiver

If you break the terms of use and do not take any action against you, we keep our rights to any other situation where again break the Terms & Conditions.

Governing Law

The Terms and Conditions together with all our policies and processes will be managed in accordance with Portuguese law and that the Portuguese courts have jurisprudence.

Complaint book


Consumer Conflict

In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body:

CNIACC - National Center of Information and Arbitration of Consumer Conflicts
Faculty of Law of Universidade Nova de Lisboa
Campus of Campolide - 1099-032 Lisbon
Tel.:213 847 484 (from 15h to 17h) e-mail: cniacc@fd.unl.pt

Product successfully added to your shopping cart


There are 0 items in your cart. There is 1 item in your cart.

Total products (tax incl.)
Total shipping (tax incl.)
Total (tax incl.)
Continue shopping